Customer Service Senior Supervisor – 45K 699 views1 applications

Customer Service Senior Supervisor (MLM) 

 

Our client is an international company focusing mainly in nutrition, health and beauty products. As part of their Asia expansion, they are looking to hire a Customer Service Senior Supervisor who will work for the CS department of Thailand, Cambodia, Indonesia and Hong Kong to ensure continual growth in revenue. This international multi-level marketing company has a dynamic working environment that is energetic and values strongly on creativity and new ideas.

 

Salary : 45,000 THB / month

Reason for Opening: Replacement

Location: Bangkok

 

Responsibilities:

  • Helping a manager to develop a customer service policy for an entire organization.
  • Solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
  • Handle face to face inquiries and concerns about company policies, products, and other related programs from distributor.
  • Manage a team of customer services officer, work with CS officers to make sure the distributor enrollment and order procedure run smoothly.
  • Explain policies & procedures and compensation plan to distributors, communicating effectively with both offices to ensure consistency of response
  • Ensure a high level of professionalism and service within the CS department.
  • Training staff to deliver a high standard of customer service.

 

Requirements:

  • Thai nationality, Female / male.
  • Age not over 40 years old.
  • At least 4 years of sales or customer service experience
  • Holding a Bachelor’s Degree or above.
  • MLM industry experiences is an advantage
  • Can creatively solve complex problems
  • Good communicate skill in both writing and speech.
  • Able to communicate in English (spoken and written)
  • Good in PC skill (office, internet).

 

Interested and qualified candidates please send your CV to Khun Onn at orajit@rickabywalton.com

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